The following is the privacy policy statement ('Privacy Policy") of Chariot Travels Pte. Ltd. which is powered by ISEND PTE. LTD. for remittances. This sets forth our policies & practices in relations to personal data that we collect through our website, form, and any mobile sites, applications, or other mobile interactive features (collectively, the" system process").
Our policy is to comply and ensure that our employees comply with the requirements of the Singapore Personal data Protection Act (2012) ('PDPA') and any other relevant privacy laws of Singapore. In order to use the services provided on our system, you will have to provide your personal data with us.
This Privacy Policy explains how the company handles personal data you share with us.
'Personal data' is personally identifiable information that identifies you as an individual, such as your name, mailing address, email address, age, contact number etc. Personal data is only obtained when you provide the information to us, voluntarily with an intention to enter into transaction or potential transaction. We may use personal data to better understand interests, taste & preference with an objective to provide better services.
Individuals accessing the system or submitting details for the purpose of registration or who are registering to use the services on the system and who provide personal data to us ("you" or "your") are covered by this Privacy Policy.
Your privacy matters to us. Business is built on trust between our customers and company. To preserve the confidentiality of all information you provide to us, we shall maintain the following privacy principles: no data are disclosed without your prior consent. The company obtain consent to collect & use such data. the company commits to these principles and respect the inherent trust that you place in us. Only relevant and necessary personal data/ information are collected which is required to discharge service delivery.
No data is shared with third parties, without your prior consent. It is only after your consented, your personal data may be shared to third parties, including other companies or agents, as may be advised to you, either within or outside Singapore, and as permitted by law. Any contracts with these third parties will include the necessary provisions to safeguard the personal data that is being transferred to them in accordance with the PDPA.
The company may be required from time to time to disclose your personal information to governmental or judicial bodies or agencies or our regulators, if required to do so by law.
The company takes proper & reasonable measures to ensure that your personal data in our possession or control is accurate and up-to-date.
The company protects the personal data in our possession or under our control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, or disposal of such data.
Time to time, you may require share/ supplying us your personal data in connection with the opening or continuation of accounts/ operational arrangement in provision of commercial services. Failure to supply such personal data may result to discontinue facilities or provide services to you.
The company collects personal data in the ordinary course of the continuing our business relationship, i.e. effecting your payment transaction or avail any of our other services through the system.
We, or authorized third parties, may use your personal data for any one of the following purposes:
Personal data in our possession and under our control shall be kept confidential and private under secure environment/ encryption. The company takes reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal data. We shall store all the personal data you provide on our secure servers.
Physical copies shall be under lock and key with Logged access and/ are e-archived after certain period as required by law.
Unfortunately, however, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. Any losses of personal data shall be handled at the outset as per legislated requirements or guidelines. Should there be none, we shall make arrangements to notify the relevant internal & external stakeholders. Periodic updates will be arranged to notify on actions and remedies taken with the final solution to be shared, on a fair and equitable basis. The final handling decision lies on the company policy, based on legal and regulatory priorities firstly followed by its social responsibility.
the company may provide such personal data to the following third parties for the purposes set out below: to any agent, contractor or third party service provider who provides administrative, telecommunications, computer, payment, debt collection or other services to it in connection with the operation of its business; to any other person or entity under a duty of confidentiality within our group companies which has to be in line with their nature of function on a need to know basis;
You have the right:
a. The above requests can be addressed as follows:
b. We may charge you a fee in accordance with our Schedule of Fees and Guidelines to access to your personal data.
Upon obtaining your consent, your personal data may be processed, kept, transferred or disclosed in and to any country by us and in accordance with the PDPA and the laws, rules, regulations, or governmental orders of that country. The company retains your personal data for the period necessary to carry out the purposes outlined in this Privacy Policy, unless a longer period is required or permitted by law.
You may, at any time, withdraw your consent for our collection, use, or disclosure of your personal data for any purpose by contacting our Compliance Officer as indicated above.